Frequently Asked Questions

Shopping with Infinity Sports Apparel

Where can I shop?

Visit our online store to browse products listed on this website. For additional apparel styles, visit our separate Company Casuals catalog. The two sites use separate carts.

How do I plan a team or group order?

Start on our Teams & Groups page. Share your estimated quantity, preferred apparel, colors, sizes, decoration needs, budget, and target date with Coach Bishop. Confirm the available items, final price, artwork, shipping, and timeline before paying.

Do you have school spirit packs?

Our School Spirit Packs page offers starting ideas: a team tee, a tee and hoodie, or a tee, hoodie, and bag. These are custom quote requests. Availability, decoration, pricing, and delivery require confirmation.

How do I check sizing and product options?

Review the selected product's size and color options before ordering. If you need measurements or help choosing, email coachrbishop@gmail.com with the product name or link. For a group order, include the number needed in each size.

What will shipping cost, and when will my order arrive?

Review the shipping information and options displayed for your order before paying. For a Company Casuals or custom group order, confirm shipping charges and the delivery timeline for that order with Coach Bishop.

Can I change or cancel an order?

Contact Coach Bishop with your order number and requested change. Changes or cancellations depend on the order's processing and fulfillment status and require confirmation.

How do I ask about a return or exchange?

Review the Return Policy and contact Coach Bishop with your order number, item details, and reason for your request. Identify whether the order was placed on this website, through Company Casuals, or as a custom group order so the applicable process can be confirmed.

Which payment methods can I use?

Use the payment options displayed at the checkout for the site where you place your order. For a custom quote, confirm payment arrangements with Coach Bishop before ordering.

How do apparel updates work?

You can sign up on our Everyday Apparel, Teams & Groups, or School Spirit Packs page. Signing up is optional. If an email confirmation is requested, follow that confirmation to complete signup. You can unsubscribe from marketing emails at any time.

How do I get help?

Email coachrbishop@gmail.com. For an existing order, include the order number, the email used to order, where you placed the order, and a short description of the issue.